Payment Terms For Online and Software Services (Non-Physical Services)
For Customers that purchase our Services, fees are specified at the Services interface “check-out” and in the Order Form(s) — and must be paid in advance. Payment obligations are non-cancelable and, except as expressly stated in the Contract, fees paid are non-refundable. For clarity, in the event Customer downgrades any subscriptions from a paid plan to a free plan, Customer will remain responsible for any unpaid fees under the paid plan, and Services under the paid plan will be deemed fully performed and delivered upon expiration of the initial paid plan subscription term. If we agree to invoice Customer by email, full payment must be received within thirty (14) days from the invoice date. Fees are stated exclusive of any taxes, levies, duties, or similar governmental assessments of any nature, including, for example, value-added, sales, use or withholding taxes, assessable by any jurisdiction (collectively, “Taxes”). Customer will be responsible for paying all Taxes associated with its purchases, except for those taxes based on our net income.
Payment Terms For Physical Goods (Non-Online Or Software Services)
Defective Product and Returns Due to Our Error
You may return defective items, items damaged at the time of receipt, and incorrect items received without penalty.** Your return shipping charges will be waived.
When we receive your return, we inspect the item and provide a replacement or issue a refund. If the product is not defective, return shipping fees will apply and/or a partial refund may be issued.
Products Returned After 14 days
Because products devalue over time, we offer partial refunds for items returned over 14 days after delivery
We may reduce the refund based on the condition of the merchandise
We may also deduct the original and return shipping charges from your refund
If we send you a replacement item, we must receive the original item at our warehouse within 14 days your return initiation. Otherwise, we will charge you full price for the replacement item
Purchase Policy And Refund Policy bibs, Inc